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Shipping & Returns

When will my order ship?

All product is made to order and wil take a minimum of 5 business days, from receipt of your order, before they are ready to ship.

Shipping

Orders are shipped UPS Ground. Shipping time is typically 3 business days but can fluctuate depending on your location. We cannot guarantee delivery date, as this is outwith our control.

Returns & Exchanges Policy

You may return your order with your sales receipt or packing slip within 30 days from your date of purchase for the refund of the sale price and tax of the purchase (shipping charges will not be refunded).  Please note that non-defective returns must be returned in new and unused condition along with its original packing materials. Mail-in returns will be processed within 30 days of receipt. 

Returns should be mailed to one of the two addresses below depending on method of shipment.  

Returns being sent via U.S. Mail service should be mailed to:


Canvas Kudos
Attn: Returns
P.O. Box 869
Fulshear, TX 77441

Returns being shipped via UPS or FedEX should be shipped to:

Canvas Kudos
Attn: Returns
29366 McKinnon Rd.
Fulshear, TX  77441

If your order originally received free shipping because it met the offer requirements, but will no longer meet the requirements after we receive the returned item(s), Canvas Kudos will refund the sale price of the returned item, minus the cost of the shipping charge valued at the new order sub-total.


Please Note: Personalized & customized items are non-refundable.